Your reliable partner from the first consultation throughout the entire lifetime of the technology we supply
Stamed builds its services on a simple principle: the customer focuses on caring for clients, while Stamed takes care of servicing and logistics. That is why we cover the entire commercial process with our own people, as the authorised representative of the manufacturers in our portfolio — from the first expert solution proposal all the way to a service call-out many years after the sale.
How our cooperation works
-
1. Consultation
We analyse the needs and capacity of your facility and identify the right solution.
-
2. Solution design
We prepare a tailored proposal based on your facility and budget.
-
3. Installation
Complete logistics, delivery and professional deployment of the solution.
-
4. Training
Hands-on staff training for safe and effective use.
-
5. Service
Continuous care throughout the product's entire lifetime, including an extensive stock of spare parts.
Service matters to us just as much as the sale
We give servicing the same attention as our own sales — and in a long-term relationship with the customer, it is precisely the service that makes you choose us again. A twelve-strong service team, a non-stop helpline, our own spare-parts warehouses and rapid call-outs across the entire Czech Republic and Slovakia mean we resolve a minor fault over the phone within minutes, and a larger one with a visit within hours. For you, that is a guarantee that your investment keeps working for years.
Distribution, service and authorised representation in the Czech Republic and Slovakia
Stamed is a wholesale distributor of medical technology and care equipment. Our customers are hospitals, care homes for seniors, hospices, pharmacies, distributors and other residential care facilities. For most of the manufacturers in our portfolio we are the authorised representative for sales, distribution and service in the Czech Republic and Slovakia. We serve the Slovak market through a subsidiary, so Slovak customers receive the same quality of service, delivery times and service support as a client in the Czech Republic.
Part of a strong group — and manufacturers ourselves where we know how
Stamed is part of the Elanto Group s.r.o. holding, which gives us financial stability and room for long-term investment in stock, service facilities and the development of new services. A member of the group is the subsidiary OdoCare s.r.o., the maker of the odour-free OdoCare bins — a product we manufacture ourselves within the group. The OdoCare bins rank among the most successful solutions for the hygienic disposal of incontinence waste in Central Europe and show that we understand not only distribution, but also the development and manufacture of a medical aid itself.
